NIMBLE INFOSIGHT INSTALL
NIMBLE INFOSIGHT UPGRADE

There won’t need to be any guessing here. Nimble Storage and their shareholders should be very happy about this data because they can improve their product to meet the demands their customers really need. Future UpdatesĬustomers might not see an enormous gains from Nimble getting tons of performance data on all the arrays, but current customers will see future benefits because Nimble will have tons of information to improve the product for later releases. I’d love to see some hard statistics on this from their analytics engine.Īll travel expenses and incidentals were paid for by Gestalt IT to attend Storage Field Day 6. That’s pretty amazing confidence in the array if that is true. With shocked looks on our faces we asked them to repeat that statistic and they held fast. Also, on the topic of upgrades, Nimble mentioned to the delegates of Storage Field Day 6 that about 60% of their customers will run firmware upgrades to the array during the middle of the day.

NIMBLE INFOSIGHT UPGRADE

For instance, if you are on 2.0 and a 2.1 bug is identified for something your array is doing, you might only see an upgrade path from 2.0 to 2.2. When it comes to firmware updates, Nimble Storage will use the telemetry data from your array and if any issues might affect your particular array, they will remove the version of firmware that could affect it from their support portal on a customer basis. I’ve heard already of an issue that had happened with a particular workload on a certain firmware version that caused a problem with an array and after InfoSight collected it, Nimble was able to tell their customers that also had similar environments exactly when the array would start encountering problems.

NIMBLE INFOSIGHT INSTALL

Nimble is using the data from all of their customers who choose to enable phone home (about 94% of their install base) to proactively alert other customers of upcoming issues. Maybe this is selfish of Nimble to get this data, after all, their solution to fixing this “not enough cache” problem would likely be to sell you more SSDs but as a customer, don’t you want this to be the case? You’ll be able to see this data in your InfoSight portal, and if you choose to give your preferred partner access to this data, they can help get you the hardware you need to fix it.Īlright, if that doesn’t knock your socks off, then how about this. Nimble can take this data to help determine if there is enough solid state cache in the system for the array to function well. Nothing too special here right? It’s nothing new for a storage array to phone home to send faults, but Nimble is sending additional telemetry data about workloads as well.

This solution is being used for a variety of analytical purposes to both improve their product as well as improve the customer’s experience with their array purchase.

However, Nimble Storage has an impressive phone home solution called InfoSight that they are leveraging for more than just fault notifications and opening tickets on failed hardware. It’s hard to get too excited about a monitoring system, especially one that’s main focus is to notify a hardware vendor of a problem.

Nimble infosight